Privacy Policy

Privacy Policy

Effective Date: January 1, 2025
Company Name: X3 Vision
Email: x3visions3d@gmail.com
Registered Address: New Delhi, India

1. Introduction

At X3 Vision, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information in compliance with the General Data Protection Regulation (GDPR) and other applicable laws.

2. Information We Collect

We collect personal data to provide and improve our services. This includes:

  • Personal Information: Name, email, phone number, and billing/shipping address.
  • Order & Payment Information: Payment details (processed securely via third-party payment providers).
  • Technical Information: IP address, browser type, device information, and cookies for analytics.
  • Communication Data: Emails, messages, and inquiries sent to our support team.

3. How We Use Your Data

We use the collected data for:

  • Processing and fulfilling your orders.
  • Customer support and responding to inquiries.
  • Marketing and promotions (only with your consent).
  • Improving our website and services through analytics.
  • Legal compliance and fraud prevention.

4. Legal Basis for Processing Data

We process your data based on:

  • Contractual necessity (to fulfill orders).
  • Legitimate interest (to improve services and prevent fraud).
  • Legal obligations (to comply with tax and business laws).
  • User consent (for marketing and cookies).

5. Data Sharing & Third-Party Services

We do not sell your data. However, we may share it with:

  • Payment processors (to process transactions securely).
  • Shipping providers (if required in the future).
  • Legal authorities (if required by law).

6. Data Retention & Security

  • We retain your data only as long as necessary for business and legal purposes.
  • We implement encryption, firewalls, and access controls to protect your data.

7. Your GDPR Rights

If you are in the EU, you have the right to:
✅ Access your personal data.
✅ Request correction or deletion.
✅ Withdraw consent for marketing.
✅ Restrict processing of your data.
✅ Request data portability (receive your data in a machine-readable format).

To exercise these rights, contact us at x3visions3d@gmail.com.

8. Cookies & Tracking

We use cookies to enhance your experience. You can manage or disable cookies in your browser settings.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website, and continued use of our services means you accept the updated policy.

10. Contact Us

For privacy-related inquiries, reach out to us at:
📧 x3visions3d@gmail.com
📍 New Delhi, India