Terms & Conditions

Terms and Conditions

Effective Date: 1/01/2025
Company Name: X3 Vision
Email: x3visions3d@gmail.com
Registered Address: New Delhi, India

1. Introduction

Welcome to X3 Vision. By accessing and using our website, products, and services, you agree to these Terms and Conditions. Please read them carefully before using our platform.

2. General Terms

  • You must be at least 18 years old or have parental consent to use our services.
  • You agree not to use our products for illegal or unauthorized purposes.
  • We reserve the right to modify these terms at any time. Continued use of our services after updates constitutes acceptance of the new terms.

3. Privacy & GDPR Compliance

We value your privacy and process your personal data in compliance with the General Data Protection Regulation (GDPR) and applicable data protection laws.

3.1 Data Collection

We may collect and store personal data such as:

  • Name, Email, and Contact Information (for order processing and customer service)
  • Billing Address (for transaction records)
  • Payment Details (processed securely via third-party payment providers)
  • Cookies & Tracking Data (for improving our services)

3.2 Your Rights Under GDPR

As an EU user, you have the right to:

  • Access your personal data.
  • Request correction or deletion of your data.
  • Object to data processing.
  • Request data portability.
  • Withdraw consent for data processing.

To exercise these rights, contact us at x3visions3d@gmail.com.

3.3 Data Retention & Security

  • We retain your personal data only for as long as necessary for legal and operational purposes.
  • We implement strong security measures to protect your information from unauthorized access or breaches.

4. Intellectual Property

All content on our website, including logos, images, product designs, and text, is the intellectual property of X3 Vision. You may not copy, reproduce, or distribute our content without permission.

5. Orders & Payments

  • All purchases are subject to product availability.
  • Prices are listed in Indian Rupees (INR) and include applicable taxes.
  • We accept payments via secure payment gateways.
  • Orders may be canceled if fraudulent activity is suspected.

6. Shipping & Returns

  • We do not offer shipping and returns except in the case of product damage.
  • If a product is damaged upon delivery, customers must email x3visions3d@gmail.com within 24 hours of delivery, including proper images of the damaged product along with its original packaging.
  • Upon verification, we may offer a replacement or refund at our discretion.

7. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

8. Governing Law

These terms are governed by the laws of India. Any disputes shall be resolved in the courts of New Delhi, India.

9. Contact Us

For questions or concerns about these Terms & Conditions, contact us at:
📧 x3visions3d@gmail.com
📍 New Delhi, India